Privacy & Cookie policy.
Last updated: 13.11.2025
At Imperfect Art, we value your privacy and are committed to protecting your personal data.
This policy explains what information we collect, how we use it, who we share it with, and how you can control your data.
By using our website, booking a session, or joining a workshop, you agree to the practices outlined below.
1. Information We Collect
We collect personal data in the following ways:
A. Information you provide to us
Contact details: Name, email address, and phone number (for bookings or enquiries).
Booking details: Information you share when booking a workshop or event (through Acuity Scheduling).
Payment details: Payments are processed securely via the third-party provider Stripe. We do not store credit card data.
Marketing preferences: When you subscribe to our mailing list or respond to promotions.
B. Information we collect automatically
Cookies and analytics: We use cookies, Facebook (Meta) Pixel, and Google Analytics to understand website performance and improve your experience.
Device data: Browser type, time zone, IP address, and pages visited.
Social interactions: If you engage with our Facebook, Instagram, or TikTok pages, we may receive anonymised insights.
2. How we use your information
We process your personal data under the following lawful bases (as defined by UK GDPR):
To fulfil a contract: Process bookings, send confirmations, and deliver workshops.
For legitimate interests: Improve services, analyse usage, and personalise marketing.
With your consent: Send newsletters or updates (you can opt out anytime).
To meet legal obligations: Retain records for accounting or tax purposes.
3. How we store & protect your data
Security: We use SSL encryption, password-protected systems, and secure third-party processors.
Retention: We retain data only as long as needed to provide services or comply with legal obligations.
Storage: Data is stored on secure servers within the UK or EU.
4. Data sharing & third parties
We do not sell or rent your personal data.
We may share limited information with trusted third parties who help us run our business, including:
Payment processors: Stripe
Booking platform: Acuity Scheduling
Marketing platforms: Facebook (Meta), TikTok Business, Google Ads
Analytics: Google Analytics
Each third party is GDPR-compliant and processes data securely on our behalf.
5. Your data rights
You have the right to:
Request access to your data
Correct inaccuracies
Request deletion (“right to be forgotten”)
Withdraw consent for marketing
Request data portability
To exercise these rights, email us at linda@imperfectart.co.uk.
We’ll respond within 30 days as required by UK GDPR.
6. Cookies & tracking technologies
We use cookies to make our website work smoothly and help us understand how visitors use it.
Types of cookies we use:
Strictly necessary cookies: Essential for website functionality.
Performance cookies: Help us improve content and user experience.
Marketing cookies: Used by Facebook Pixel, and Google Ads to personalise campaigns.
Your choice:
You can accept or decline non-essential cookies via our cookie banner or adjust browser settings anytime.
7. Updates to this policy
We may occasionally update this policy. When we do, we’ll update the “last revised” date and post it on this page.
8. Contact us
For privacy-related queries or requests:
(See also: Terms & Conditions)